FREQUENTLY ASKED QUESTIONS
+ Who should attend Crossroads Winter Conference?
Crossroads Winter Conference is designed to enrich the spiritual lives of anyone who desires to grow stronger in their relationship with the Lord. Come ready to learn from renowned Bible teachers and worship alongside top recording artists.
We'll dive into deep-rooted, Gospel-centered experiences to awaken a child-like wonder that transforms thinking, encourages next steps, and fosters relationships that lead to rich faith and community.
This is the perfect winter retreat for middle and high school students.
+ Where is Winter Conference?
We hold Winter Conference every year at the Gatlinburg Convention Center in Gatlinburg, TN.
+ What is the schedule?
Check-in will begin at 6:30pm on Friday, January 17th at the Gatliburg Convention Center.
Friday, January 17th: Session I at 9:00pm.
Monday, January 20th: Closing Session at 9:00am, dismissal at 10:00am.
A more detailed schedule for Saturday & Sunday will be released soon!
+ Is there parking available at the Gatlinburg Convention Center?
Due to the location of GCC, there is not a public lot attached to the building. However, there are paid lots available (anywhere from $5-$12 per visit). This is something to keep in mind when booking your lodging.
+ Where will we be staying?
You can stay anywhere in the Gatlinburg area, but you can click here to see a list of hotels we recommend for your group.
+ How much does it cost?
The event cost is $109 per person. This excludes lodging and meals.
+ How do I register?
If you are the group leader, you can go to our registration site here to sign up. If you've been to an event with us in the past simply[ log in to your account, if you're new to Crossroads, create a new account and then register.
+ When is the cost due?
Your (non-refundable) deposit of $25 per person is due upon registering in order to reserve each spot. You may hold spots as pending as long as space is available, and we will alert you if the event is filling up and you need to pay. We request that all deposits be paid no later than October 1st for any pending spots that you may have. After October 1st, we cannot hold pending spots if other groups are trying to pay and sign up. Final balances are due by December 1st.
+ Do I have to come in a group?
No, unless you are under 18 then you are required to attend with a chaperone.
+ Are tickets transferable to other attendees?
Yes. Please login to your registration account or contact our Event Management Team at 864.437.8455 to change attendee information. There is no cost to transfer a ticket to another attendee within your group. You cannot transfer spots to other groups/churches.
+ What if I need to cancel a registration?
For a cancelled ticket, we will refund $84 ($109 less the non-refundable registration fee) through Dec. 1st. Any cancellations after Dec. 1st must be paid in full.
+ What if someone in my group needs to bring a small child or a nursing infant?
While families are extremely important to us, we are unable to accommodate children at this conference, and children will not be allowed into sessions. Please make alternate arrangements for any childcare needs.
+ What are my responsibilities concerning check-in as a group leader?
Upon your arrival, look for "Help Desk" signs. If you're bringing a group, only the leader is required to check-in. Any outstanding balances are due upon check-in.
+ Is there a reserved seating option?
No, the auditorium seating is first come, first serve.
+ Will you provide meals?
The registration fee does not include meals; however, there are a lot of restaurants within walking distance.
+ Will there be a place to store my belongings during the event?
We have a very limited amount of storage space onsite, so please plan to leave any large items, such as suitcases, in your car/hotel room during the event. If you are unable to do so, please visit the Help Desk, located in the main lobby, and we will do our best to accommodate. We are not liable for lost or stolen items.