Group Leader Registration FAQs

  • If you are registering your group for the first time, you will visit our website and click the button in the top right corner “Reserve Spots.” Here, you can view pricing and what weeks are available. Click the “Register Now” button on this page to create your account and reserve spots.

    • If you joined us last year or in previous years, it is likely you already have an account. You can click the button in the top right corner “Reserve Spots.” Here, you can view pricing and what weeks are available. Click the “Register Now” button on this page to create your account and reserve spots. Here, you will log in and reserve your spots. 

    • If you receive an error that you already have an account but do not recall your login information, our system is recognizing your email address. You can reset your password to access your account.

  • You can find your balance by logging in and clicking the “Registrations” tab in the middle of your screen. Here, you can view and pay your balance.

    • To access your event/group-specific waiver link, you will need to log in, go under the “Registrations” tab, and hit the “Manage Attendees” button. Here you will find your link to send to parents and chaperones. When sending your waiver link, please provide your parents with the Parents Video and/or detailed instructions from this Registrations FAQ page to avoid any confusion. 

    • *Leaders, please remind parents that when they are using the waiver link, they must FIRST create an account for themselves by entering their information and then only enter their child’s information once they are prompted with the “Who’s Attending?” question.

  • We have created a Parent FAQs page and a helpful step-by-step video showing parents and chaperones how to create and navigate their accounts. Please direct them here.

    Please have them reach out to our team for technical assistance SOLELY through the customer service form. We will do our best to get back to them promptly and in the order requests are received!